Glad to hear an answer to my call

I received this email from a client that called on Sunday:

Dear John:  Thank  you so much for being available to us on Sunday when our chair lift would not move. We have to get to the lower level for my husband to shower and the chair would not move.
I took a chance and called your office and was glad to hear an answer to my call.
Thank you for being there and helping us out of a bad situation...
Very gratefully
Dotty W   Niles, IL

This is exactly why we answer the phone 7 days a week. When Dotty called, I was able to quickly diagnose and repair the stair lift over the phone. 95% of customer service issues are resolved with a 5-10 minute phone call. This is the RampNOW and StairLiftNOW advantage.

John Sargent
Owner of RampNOW and StairLiftNOW